A project becomes locked as soon as a user opens a design. This is to prevent more than one person working on the same project.
When another user tries to open the project they will see an error message to say that the project is locked. The error message will include the name of the user, the name of the PC that the design is opened on and, the last time the project was saved.
In some circumstances such as the computer crashing the project may remain locked and needs to be unlocked first by the System administrator and then in the project itself.
Steps for the system administrator
- Open the Flex platform and click the settings cog at the bottom of the left hand menu bar.
- Under the Admin area click on Locks. This shows a view of all projects that are currently locked, which means the project is open for editing on another computer.
- You can release the lock by selecting the listed project and clicking Release lock in the top tool bar.
- In the window Release lock select release.
Note: To assist you, when you select the project to unlock it, it will open a Lock information area on the right hand side of the screen. This lists, amongst other things, who has the project open.
Steps to unlock the design if you were the last person in it
- Login to the Flex platform via a web browser at
http://flex.cloud
Select the Projects icon in the left hand menu bar and search for the desired project you would like to unlock.
- Click on its name and expand the right side bar to see which design is locked, this will be the one with the padlock next to it.
- Select the more options icon
on the locked design and select
Unlock Design.
- Click Unlock design to confirm.
- The Design is now unlocked.
Note: The unlock design option can be found in three areas:
-
- Project list view
- Project board view
- In the Designs tab in the Project
Note: Only a system administrator can unlock any project regardless of who has locked it.