Access Winner Flex Support Mode:
This is done by holding down the Ctrl + Shift keys when starting Winner Flex.
Note: Keep them held down until the dialog box below is visible in the top left corner. It may be possible that the dialog is hidden under other windows, so check for this.
Note: Select the option as instructed by your support team.
- Select to delete the Flex cache
- Select to delete browser cache (CEF)
- If options 1 or 2 are selected then this will be greyed out as Winner Downloads is a separate task.
- Click continue after selecting which caches to delete and Winner Flex will resume the start up after completing this task.
- Clicking Skip will leave the caches and resume the start up of Winner Flex.