When opening your desktop app or when trying to create a new project if you see the error box stating Something went wrong in the interaction with Flex! Follow the steps below.
This error appears when the user does not have sufficient rights to be using Flex. In this instance the user should contact the administrator of the company settings.
The administrator should check that the user has the correct access rights.
- Open the Flex platform.
- Access the Admin area by clicking the Settings cog icon at the bottom of the left hand menu bar
- Under Admin area select Users.
- Select the correct level of access rights for the user.
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