If you are unable to log in to Flex because your password is incorrect or has been forgotten, follow the steps below to recover your password.
- On the log in page enter the email address you use to log into Flex.
- Select the Forgot Password hyperlink, to the bottom right of password box.
- Ensure that the email address is correct and select Recover Password.
- Go to your emails and copy the recovery code that has been sent.
- Back on Flex enter the recovery code and select Confirm Recovery Code.
- You will now be asked to create a new password.
- Once the password is created log into Flex using your new credentials.