At times to enable us to help with your Winner software query we need to access your computer via TeamViewer. There are two methods for doing this:
If you are unable to open Winner
- Open Winner Info > type Winner Info into the Windows search bar.
- Click the TeamViewer button at the bottom right of the screen (Program information tab).
- When asked if you want to make changes to your device click yes.
- Your ID number and password (if applicable) will now pop up.
With Winner open
- Open Winner and close the project list.
- Click Help on the menu bar and select Teamviewer.
- When asked if you want to make changes to your device click yes.
- Your ID number and password (if applicable) will now pop up.