EANCOM: How to set up the EANCOM extension

EANCOM is used by some suppliers for electronic data interchange (EDI).  This is the intercompany communication of business documents in a standard format.

In Winner, to use the EANCOM extension tool users should contact their local Support team for licensing and installation. Once the extension has been installed, the user must set up EANCOM. 
Note: If your supplier is Haecker they use webservices and will set this up for new customers.  If you are an existing Haecker customer and are having difficulties please contact your local Compusoft Support Team.

1. Setting up the EANCOM e-mail
   
   
2. Configuring the supplier for EANCOM
   
   
3. Configuring order receiving eMail address

Setting up the EANCOM e-mail

NOTE! If the user has a Gmail account as one of the addresses in the setup, the password will need to be generated specifically for the mail setup. For more information, see Using Gmail with 2-step verification in your EANCOM Mail account.

At Project level:

1. Select Additional modules > eMail > Settings.
   
   
2. In the Setup window, under the Mail setup tab, enter the following information:
   
   
   • Your POP3 address to retrieve mails and Your SMTP address to send mails: These fields are individual by mail host. The user should contact their mail provider's support website to find the required POP3 and SMTP servers.
     Note: For more information, see EANCOM: Which email type can I setup for EANCOM?
     
     
   • Your mail address: The user should enter their mail address.
     
     
   • Login and Password: The user should enter their email login reference and the password for their mail account.
     NOTE! If the user has  Gmail account they will need to enter the password generated by Gmail. Please see the NOTE! above. 
     
     
3. Select the Advanced setup tab.
   
   
4. Under the Advanced setup tab, if the user's server needs authentication, tick the My SMTP server needs an authentication box.
   Note: If the user requires a different login or password from Mail setup, select Use a particular login/password and enter the details.
   
   
5. The POP3 port and SMTP port are individual and the user must identify the required ports used by their mail host.
   
   
6. In the Test status section, check the data is correct by clicking Sending test.
   Note: If correct, it will show SMTP test ok.  
   
   
7. In the Test status section, check the data is correct by clicking Retrieving test. 
   Note: If correct, it will show POP3 test ok.  
   
   
8. Click Apply.

Configuring the supplier for EANCOM

NOTE! Only certain suppliers support EANCOM ordering. Users should first contact their supplier to confirm if they support EANCOM ordering.

At Project level:

1. 1. Select Register > Suppliers.
      
      
   2. In the Registered supplier window, left-click to select the desired supplier and click Edit.
      
      
   3. In the Supplier information window, under the Address tab, enter the correct, applicable details in the Address 1, Address 2, Floor no., Zip code, City and Country fields.
      
      
   4. Enter the correct e-mail address in the Company e-mail field. 
      Note! This may be a specific email address for receiving EANCOM orders.
      
      
   5. Click the More options icon next to Contact person:
      
      
      
      
   6. In the List of contacts window, users can left-click to select an existing contact and click OK. Alternatively, users can click New and, in the New contact window, enter the details for the desired contact person and click OK. Then, in the List of contacts window, left-click to select the new contact and click OK.
      Note: Users can also click Edit to make changes to an existing contact.
      
      
   7. In the Supplier information window, click the Settings tab.
      
      
   8. Under the Settings tab, enter the correct details into the Suppliers VAT regNo. and Distributor/Debtor no. fields. 
      Note: The Distributor/Debtor no. is the user's account or customer number with that supplier.
      
      
   9. Click the Winner extension name drop-down menu and select EANCOM.
      
      
   10. In the Order method section, left-click to select Supplier special using extension.
       
       
   11. Click OK.
       
       
   12. In the Registered supplier window, click OK.

Configuring the order receiving eMail address

At Project level:

1. Select Additional modules > EANCOM Export > Settings.
   
   
2. In the EANCOM settings window, suppliers who have been configured for EANCOM ordering will be displayed as individual tabs. Click on the desired supplier tab.
   
   
3. In the Supplier email address field, enter the email address used by the supplier for EANCOM orders.
   
   
4. Click the Apply button.
   
   
5. Click OK.

Related articles

Using Gmail with 2-step verification in your EANCOM Mail account

EANCOM: Which email type can I setup for EANCOM?

EANCOM: How to send and change an order

EANCOM order type for supplier orders

EANCOM: How to use the Order Confirmation Management Tool

EANCOM: How do I receive order confirmations

EANCOM: How to create a EANCOM batch print

EANCOM: Why is the EANCOM module missing?

EANCOM: How to store the internal contract numbers on orders