Bally

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  • Error when entering the validation code

    Winner Design users who encounter an error on entering their validation code for their license should check carefully that they have entered the code correctly.  If the validation code entered is c...

  • I get an error printing to PDF, what can I do?

    In Winner, users may encounter an error whilst trying to export a document, such as a quotation, as a PDF.   If users encounter an error Exit Winner. Click the Windows Start icon and open Winner ...

  • EANCOM: Why is the EANCOM module missing?

    In Winner, EANCOM users have access to the EANCOM Export module under Additional modules. This extra module is an extension added to the user's account by our Support team.   If the user cannot see...

  • EANCOM: How to store the internal contract numbers on orders

    In Winner, EANCOM users can save internal contract numbers with their orders.   At Project level: Select Additional modules > EANCOM Export > Settings.  In the Eancom Settings window, tick the box...

  • Why does my desktop shortcut not work?

    When attempting to launch Winner using the desktop shortcut, users may receive the message that the linked file is missing, or has been changed or moved. This may be due to user being disconnected ...

  • Quotation setup features

    In Winner, the Quotation setup window gives the user options to adjust their quotation, such as presentation, prices shown, discounts given and profit.   How to access the Quotation setup window At...

  • How to generate and print an invoice

    In Winner, users can create invoices and then print a hardcopy, export a .pdf file or send via e-mail to the customer.   Creating an invoiceUsers can generate an invoice from Project level or Alter...

  • How to create a credit note

    In Winner, users can create a credit note in the Invoice and payments window which can be printed, sent via email or exported as a .pdf file. To register a credit note against an invoice the user m...

  • Additional Costs: Discount (2) and (3)

    In Winner, users can add a discount to the total cost of their quotation and add discounts on additional costs added to their quotation, for example discounts on additional costs for installation, ...

  • Export documents as an ASCII file

    An ASCII file is a file format that contains a lot of data from your design. It can be imported into other supporting software.  ASCII files can be generated at Project level or Alternative level: ...