Collaborate: Settings - Manage Users

Open the Showcase platform by clicking on the Showcase icon in the Winner program:

From the Showcase home page click on the SETTINGS icon:

Click on MANAGE USERS (EXTERNAL). By clicking on this button, you will be redirected to the Customer Portal. You will be able to edit users’ access to the Cloud without needing to contact Support every time you want to make changes.

Note: Winner Flex users will be redirected to the Flex platform see articles Winner Flex: How can I add, edit or remove users? and Winner Flex: How to assign roles to users 

Note: If you cannot access the customer portal via Showcase (for example you may not be in the office) then you can log into the Customer portal by using a web browser to login at:

For European customers https://flex.compusoftgroup.com
For Australian and Pacific regions https://live-flex-au.compusoftgroup.com
For South Africa https://live-flex-za.compusoftgroup.com
For USA https://live-flex-eastus.compusoftgroup.com

IMPORTANT: Only your login credentials (your store email address and password) will allow you to access your Customer Portal. From this account, you will be able to administer all the users in your shop and define who has access to which features. You may also add/remove users.

It is therefore extremely important to not share your login details with your employees.

If one of the employees were to leave the company, you could easily remove their access to the Showcase 360 by disabling their account.

If you want to give access to the Showcase Collaborate to one of your colleagues,

1. Log in to your customer space (Customer Portal) using your login details.
   
   
2. Click on the User Management in the left-hand toolbar.
   
   
3. Click on Create new user on the top toolbar.
   
   
4. Enter User information which consists of:
   - First Name
   - Last Name
   - Password, which can be created by you or agreed upon with your colleague
   - Email
   
   
5. Select the access rights to which they are entitled:
   - Showcase 360 Administrator, they will be able to access the showcase settings.
   - User Management they will be able to allow or restrict the access of other Showcase 360 users         and create new users on the customer portal.
   - Licenses they will be able to view a list of active and inactive licenses on the customer portal.
   
   
6. Confirm by clicking on Save on the top toolbar.
   The new user will be added to the list.
   
   
   

In the event that a colleague leaves the company, you can disable their access to the Showcase 360 Service:

1. Click on the User Management in the left-hand toolbar.
   
   
2. Tick the Disabled box.